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Diagnostic Equipment

Anybody who works on Mercedes knows that these vehicles get more complex by the day. The good old screwdriver and wrench just won’t do it anymore. Read on to learn about the diagnostic tools that will help you keep up with these ever-changing problems.

Snap on
( No coding, limited diagnostic)

Mack
(No coding, limited diagnostic)

AST



This is the least expensive tool with the most value, although it is limited in diagnostics, and has no coding abilities.

Launch



This “new kid” on the block is made in China with a retail price tag of about $2975. Very handy for all-around shops that maintain many different makes (Honda, Toyota, Nissan, BMW, etc), but insufficient for Mercedes-only shops as it has strong limitations diagnostic- and coding- wise. Still, this is a useful tool and a good investment.

There are still other systems; To name a few:

Car Soft– many limitations, very limited programming

KTS– Very good product ( Made by Bosch in Germany). Not available in English yet . It is supposed to come on the market in the near future. I will be interested to see if it does.



SBD 102 World Pac version for Mercedes. The Launch does more and is cheaper.



Clones

There are clones of the star machine. They run between $8000—$12000

They normally work very well, although there are rarely updates or tech support.

Original star machine are available but are either very expensive or hard to get. Some come out of Eastern Europe. They must have walked out from Lenins hideout. They are original machines, not sealed, but they are new. We do not have the contact .

Other Choices

Do the following situations sound familiar?

The ABS and ASD lights are on, and you go in with your diagnostic tool. It tells you that the ABS/Speed sensor is the problem – but you have no idea on which wheel the malfunction is occurring. Or let’s say you need to marry the transmission to the module, but Oops! Your machine cannot do it. You spend a pretty penny to call tech support, and all they tell you is that they are working on it. Many diagnostic systems create these kinds of problems, and these situations are not acceptable for a working shop with paying customers.

Or you need to marry the transmission to the module and -ops– the machine does not do it– Tech support says:We are working on that– Great.

Original Mercedes Software

Mercedes software call WIS German for “Werkstatt Informations System”.
The parts catalogue is call EPC. "Electronic Parts Catalogue".
"Starfinder" shows you where a part is located.
"Star Machine" or "Star Diagnose" are the factory diagnostic tools. They are laptop driven on an IBM P3 or P4, which is basically a T23 with an attached multiplexer.



The old impulse counter and HHT from Mercedes

If you work on "older" Mercedes Mercedes this might be a way to go (Pre 2001). Simple to work and not so expensive. But sooner or later you will need the new Scanner.

HHT stands for Hand Held Tester.

You should have a Mercedes code book, and the Mercedes software -

Obviously, this is the best tool to have, but it is very expensive. Purchasing the tool costs about $27,000 with $7,000 yearly maintenance. Another drawback is that the system works best when you have 2-3 laptops each with different versions of the software. This is because new updates are continuously put out, although some issues are left with the old versions and so on.

WinStar Diagnostics

This is, in our opinion, the best alternative to the Original Mercedes Diagnostic Machine. It does reading and writing (coding), it is laptop driven and broken down into parts- HHT (as described above) for models up to 2000, and 2001-2006. The complete system includes the multiplexer, 9 pin serial cable, 38 pin connector, 16 pin connector, OBD-2 connector, the sprinter connector, and the carrying case for under $5,000. We strongly recommend IBM’s T23 laptop for this system as that is what Mercedes Benz uses.

 

     

 

Feedback- Input

If you know any other scanner, or have some input, please let us know.

If you have any input towards the mentioned diagnostic tools we like to hear from you.

   

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